After-sales

Who services it in Jordan?

The biggest barrier to buying a Chinese EV in the Gulf is not range or price — it is parts, warranty, and who stands behind them. This table answers that for every brand in the catalogue, for your market. The agents are derived from the same registry the dealership pages render from, so the two cannot disagree.

22brands with an agent here
21agent in the Gulf, not here
5parallel import, no agent
14brands with no agent on record
BrandSupport in your marketAgentVehicle warrantyBattery warranty
AudiOfficial agent in your marketNuqul Automotive3 years8 years
BMWOfficial agent in your marketAbu Khader Automotive3 years8 years
BYDOfficial agent in your marketBustami & Saheb — Mobility Solutions6 years or 150,000 km8 years or 150,000 km
ChanganOfficial agent in your marketMallouk Trading Co.Not publishedNot published
CheryOfficial agent in your marketChery JordanNot publishedNot published
DeepalOfficial agent in your marketMallouk Trading Co.Not publishedNot published
DongfengOfficial agent in your marketLaith Al-Obaidi GroupNot publishedNot published
GeelyOfficial agent in your marketAl-Wasl Vehicle Trading (Alayyan)7 years or 250,000 kmNot published
HavalOfficial agent in your marketNahj Al-Manar (NAM)Not publishedNot published
HongqiOfficial agent in your marketAkamas AutomotiveNot publishedNot published
HyundaiOfficial agent in your marketUnity Trading Est.5 years8 years
IM MotorsOfficial agent in your marketInnovaNot publishedNot published
KiaOfficial agent in your marketNational Arab Motors7 years8 years
LeapmotorOfficial agent in your marketAbu Khader AutomotiveNot publishedNot published
Mercedes-BenzOfficial agent in your marketT. Gargour & Fils3 years10 years
MGOfficial agent in your marketGKS AutoNot published8 years or 200,000 km
smartOfficial agent in your marketT. Gargour & FilsNot publishedNot published
TeslaOfficial agent in your marketTesla — official Amman store4 years8 years
VolkswagenOfficial agent in your marketNaqel for Automobiles3 years8 years
VolvoOfficial agent in your marketGAA Holding Jordan3 years8 years
XPengOfficial agent in your marketGargourNot publishedNot published
ZeekrOfficial agent in your marketBustanji MotorsNot publishedNot published
AITOAgent in the Gulf, not in your marketUAENot publishedNot published
CadillacAgent in the Gulf, not in your marketKuwait, Saudi Arabia, UAE, Qatar, Bahrain, Oman3 years8 years
ChevroletAgent in the Gulf, not in your marketKuwait, Saudi Arabia, UAE, Qatar, Bahrain, Oman3 years8 years
DenzaAgent in the Gulf, not in your marketSaudi Arabia, UAENot publishedNot published
ExeedAgent in the Gulf, not in your marketSaudi Arabia, UAENot publishedNot published
FordAgent in the Gulf, not in your marketSaudi Arabia3 years8 years
GAC HYPTECAgent in the Gulf, not in your marketKuwait, Saudi Arabia, UAE, Qatar, Bahrain, Oman8 years or 160,000 km8 years or 200,000 km
GMCAgent in the Gulf, not in your marketKuwait, Saudi Arabia, UAE, Qatar, Oman3 years8 years
JaecooAgent in the Gulf, not in your marketKuwait, UAE6 years or 250,000 kmNot published
JetourAgent in the Gulf, not in your marketKuwait, Saudi Arabia, UAE, QatarNot publishedNot published
LexusAgent in the Gulf, not in your marketKuwait, Saudi Arabia, UAE, Qatar, Oman5 years10 years
LotusAgent in the Gulf, not in your marketKuwait, Saudi Arabia, UAE, BahrainNot publishedNot published
LucidAgent in the Gulf, not in your marketSaudi Arabia, UAE4 years8 years
MHEROAgent in the Gulf, not in your marketKuwait, Saudi Arabia, UAE, QatarNot publishedNot published
NIOAgent in the Gulf, not in your marketUAENot publishedNot published
NissanAgent in the Gulf, not in your marketEgypt5 years8 years
OmodaAgent in the Gulf, not in your marketSaudi Arabia, UAE6 years or 250,000 kmNot published
PolestarAgent in the Gulf, not in your marketKuwait, UAE3 years8 years
PorscheAgent in the Gulf, not in your marketKuwait3 years8 years
ROXAgent in the Gulf, not in your marketKuwait, UAENot publishedNot published
VoyahAgent in the Gulf, not in your marketKuwait, Saudi Arabia, UAE, QatarNot publishedNot published
AvatrNo agent on record with us—Not publishedNot published
FangchengbaoNo agent on record with us—Not publishedNot published
GenesisNo agent on record with us—5 years8 years
GeometryNo agent on record with us—Not publishedNot published
iCarNo agent on record with us—Not publishedNot published
Li AutoNo agent on record with us—Not publishedNot published
Lynk & CoNo agent on record with us—Not publishedNot published
MaseratiNo agent on record with us—Not publishedNot published
ORANo agent on record with us—Not publishedNot published
RiddaraNo agent on record with us—Not publishedNot published
Rolls-RoyceNo agent on record with us—Not publishedNot published
SkyworthNo agent on record with us—Not publishedNot published
VinFastNo agent on record with us—Not publishedNot published
XiaomiNo agent on record with us—Not publishedNot published
LuxeedParallel import — no agent—No factory warrantyNo factory warranty
MAEXTROParallel import — no agent—No factory warrantyNo factory warranty
StelatoParallel import — no agent—No factory warrantyNo factory warranty
TankParallel import — no agent—No factory warrantyNo factory warranty
WEYParallel import — no agent—No factory warrantyNo factory warranty

“Not published” means we could not find terms stated by the maker or its Gulf agent. It does not mean the car has no warranty, and we will not print an unpublished figure — that is precisely the number a buyer would plan around.

There is deliberately no “average parts wait” column: nobody publishes it and we have not measured it. The only thing that could fill it is owners' own experience — which is what the owner-numbers work is building.